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Managing Perception of Value Value is measured by the benefit gained as compared to the price paid. However, it can be difficult for clients to judge the value of your services because they don’t fully understand all the work that goes into any legal process. Managing this perception of value can help you keep [...]
Billing by the hour has traditionally been the only way lawyers deal with their clients, but, like many other aspects of the legal profession, this practice is becoming less and less common. People who need legal help today aren’t just clients – they are also customers. They see their relationship with a lawyer not [...]
Smartphones have become the attorney's ubiquitous mobile office, and as such they can be a repository for all sorts of sensitive client data. Given an attorney's duty to protect confidential client information, an attorney’s phone must be as secure as possible. Using a smartphone can create a number of potential security risks that attorneys need [...]
Keeping clients satisfied is an important aspect of successful attorney's practice. Apart from quality of work, attorney billing plays a large part in achieving client satisfaction. Good service accompanied by an unanticipated bill can drive clients away. Happy clients tell their friends – but so do unhappy clients. Granted, no one likes to get bills, [...]
If you or your clients are dissatisfied in any way with the service and care given by MoreLaw Minneapolis, we will gladly give you an immediate refund; no questions asked, without any hassle, and with no hard feelings. On top of that, we will give you an additional 10% back just for your trouble.
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